Close the communication gap at the point of delivery with Shockwatch and Tiltwatch… the companion label series.
The primary purpose of the companion label is to close the communication loop, right at the point of delivery! More concealed damage claims are lost due to improper receiving procedures than any other reason.
The three simple steps noted on the companion labels make sure your customer knows exactly what to do if the label is activated!
Shockwatch Companion Labels Provide:
- Strong Added Value Messaging
- Big 8″ x 5″ Size
- Highly Visible
- Communicates Special Instructions to your Customer
Shockwatch Monitored Shipment
If Shockwatch Indicator is Red:
- Do Not Refuse Shipment
- Make Notation on Delivery Receipt and Inspect for Damage
- If Damage is Discovered, Leave in Original Container and Packaging, and Request Immediate Inspection from Carrier Within 15 days of Delivery (Int’l 3 Days)
Tiltwatch Monitored Shipment
KEEP UPRIGHT | CAUTION | IF RED INSPECT CONTENTS, TIPPING HAS OCCURRED
If Tiltwatch Indicator is Red:
- Do Not Refuse Shipment
- Make Notation on Delivery Receipt and Inspect for Damage
- If Damage is Discovered, Leave in Original Container and Packaging, and Request Immediate Inspection from Carrier Within 15 days of Delivery (Int’l 3 Days)
How to Use Your Shockwatch Companion Label
1. Place Companion Label on container
2. Apply Shockwatch Label where shown
How to Use Your Tiltwatch Companion Label
1. Apply Tiltwatch to outside of Container
2. Place Companion Label over Tiltwatch
Program Benefits
The Shockwatch® Companion Labels and Tiltwatch Companion Labels offer additional public relations benefits to your Loss Prevention Program.
- COMMUNICATES – Specific instructions to your customer should your shipment be mishandled in transit.
- ADDED VALUE – Provides a strong message to your customer that says WE CARE!
- PERCEIVED QUALITY – An additional statement that tells your customer that you are extending your quality control all the way to his door.
- CUSTOMER SATISFACTION – Reducing in transit damage will generate positive relations from your customer base.
- CARRIER AWARENESS – Highly visible label identifies those containers that DEMAND TLC.
